​​Effective Date: 3/12/23

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At Ecoscape Outdoor Services, LLC ("Ecoscape," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website, email communications, and SMS (text messaging) services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and physical address.

• Communication Preferences: Your preferences for receiving information via email or SMS.

• Service Information: Details related to landscaping service inquiries, appointments, or service history.
   

2. How We Use Your Information

We use your information to:

• Respond to service requests or inquiries

• Schedule and confirm appointments

• Send important updates, and service reminders via SMS or email

• Improve our services and customer experience
   

3. SMS Messaging and Consent

Ecoscape uses SMS strictly for communication with existing clients. We do not send marketing messages via SMS. Text messages may be used for:

• Appointment confirmations and service reminders

• Conversational support and customer service

• Service updates, including delivery notifications

• General communication regarding ongoing service

• You may receive messages weekly based on your service schedule.

• Message frequency varies based on communication needs, but typically you will receive messages weekly or as needed.
   

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Ecoscape Outdoor Services regarding Account Notification, Customer Care, and Service Notification. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at Ecoscape Outdoor. For our privacy policy, visit here. For terms and conditions, visit here.

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4. Email Communications

You may receive emails regarding service updates, invoices, or promotional content. You can opt out of promotional emails at any time by clicking the unsubscribe link provided in the message.

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5. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared only with service providers who assist us in delivering services and communications on our behalf.

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6. Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.

Ecoscape takes the security of your data seriously. We implement the following measures to prevent unauthorized access, disclosure, or misuse of your information:

• Data Encryption: We encrypt all sensitive information during transmission and storage.

• Access Controls: Access to personal data is restricted to authorized personnel only.

• Regular Audits: We conduct periodic audits to ensure compliance with our data protection policies and industry standards.

• Compliance: We comply with all applicable federal and state data protection regulations, including but not limited to the Florida Information Protection Act (FIPA) and any other relevant laws.

We do not share, sell, or rent your personal information to third parties unless required by law or necessary to fulfill services you have requested.

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7. Your Choices

• Opt-Out of SMS: Text STOP to unsubscribe

• Opt-Out of Email: Click the unsubscribe link in the email

• Update Information: Contact us at info@ecoscapeoutdoor.com
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8. Contact Us

If you have questions about this Privacy Policy, or if you'd like to update or delete your information, contact us at:

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Ecoscape Outdoor Services, LLC
📍 South Tampa, Florida
📞 (813) 518-5555
📧 info@ecoscapeoutdoor.com
🌐 https://www.ecoscapeoutdoor.com/privacy-policy

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9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

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